A Journey of Excellence in Hospitality Management with Rohit Singh Bisht
In the hospitality sector, Rohit Singh Bisht is an enthusiastic and committed professional who has built a stellar reputation for himself through leadership, excellent customer service, and a dedication to operational excellence. His experience in various roles in prestigious hotels, including restaurant manager at the Renaissance Hotel in Ahmedabad, attests to his versatility and ability to elevate guest experiences.
Early Life and Education
Rohit, who was born in Nainital, Uttarakhand, on July 1, 1995, finished his early schooling at Inter College Nainital. He pursued a Bachelor of Hospitality Management (BHM) at the Amrapali Group of Colleges because he was interested in the hospitality industry, and he graduated with first-division honors in 2015. With a diploma in computer programming and applications, he expanded his skill set even more and gained the technical know-how necessary for contemporary hotel management.
Career Path and Professional Growth
At the Radisson Blu Hotel in Ahmedabad, Rohit started his career as a guest service associate in the hospitality sector. In April 2017, his talent and commitment led to his rapid promotion to captain. He continued his journey as a food & beverage captain at the Crowne Plaza Hotel (IHG Group), where he honed his operations and guest service skills even more.
After working as a food and beverage executive at Four Points by Sheraton since January 2019, Rohit was quickly elevated to the position of assistant restaurant manager. Among his many notable accomplishments during his time here was being named Executive of the Quarter. His knowledge and direction enabled the restaurant to rank highly and gain recognition on websites such as TripAdvisor.
In 2022, Rohit advanced in his career when he was appointed Assistant Manager-Outlet at Hyatt Regency, where he oversaw the restaurant and in-room dining operations. His capacity to uphold high standards and promote guest satisfaction was acknowledged with an Indian Premier League award for best service excellence.
Rohit started working as the restaurant manager of the Renaissance Hotel Ahmedabad in September 2022. Here, he is in charge of several locations, guaranteeing excellent customer service and economical operations. He was named Manager of the Year in 2022 and Manager of the First Quarter in 2023, among many other honors, for his creative thinking and leadership.
Key Skills and Responsibilities
Restaurant operations, guest management, menu planning, and marketing are all part of Rohit’s extensive skill set. He is in charge of overseeing business portals, managing brand promises, evaluating teams, and establishing sales goals. He is skilled at keeping inventory up-to-date, resolving guest complaints quickly, and educating employees to follow Marriott policies.
Achievements and Recognitions
Rohit has received continuous recognition for his services to the hospitality sector over the course of his career. Here are a few of his noteworthy accomplishments
I was awarded Manager of the Year (2022) and Manager of the First Quarter (2023) at the Renaissance Hotel Ahmedabad.Achieved Best Traveler Restaurant by TripAdvisor for 2021/2022.
received the Spirit to Serve award from Marriott International.
certified as an FSSAI (FOSTAC) Affiliate and Marriott Great Food Safe Food trainer.
hosted the Indian Premier League Gujarat Titans team at the Hyatt Regency Ahmedabad, earning recognition for service excellence.
Personal Interests and Language Proficiency
Outside of his professional life, Rohit enjoys exploring diverse cultures and cuisines, casual photography, and participating in sports. He speaks Hindi and English with ease and is a gifted communicator, which helps him establish connections with both clients and coworkers.
A testament to Rohit Singh Bisht’s unwavering dedication to hospitality and guest satisfaction is his career. His progression from a front desk employee to a restaurant manager at a premier hotel is indicative of his commitment, initiative, and enthusiasm for the field. Rohit consistently raises the bar for customer service and operational effectiveness, making him a valuable asset to any organization he works with as he pursues excellence.
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